Returns & Exchanges
I gladly accept exchanges
Just contact me within: 5 days of delivery
Ship items back to me within: 14 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Frequently Asked Questions
At this time we are not participating in wholesale sales.
What material are your earring wires made from?
Unless otherwise noted, we only use Nickel Free/Lead Free .925 Sterling Silver. They’re Hypoallergenic and safe for most ears.
I lost one of my earrings. Can I order just one (1) earring instead of an entire new pair? What is the cost?
Yes. One day per month is set aside for important side projects projects such as repairs, replacements, etc. You can order just (1) replacement earring as long as that style is still available in our collection(s) or if we have the supplies in our studio to make it. Please send us a convo through Etsy with a photo of the earring.
The cost is 1/2 of the current retail price, plus shipping. Our standard shipping charge is $3.75 with USPS.
I’m a store owner/buyer and would like to carry your line of jewelry. Do you accept consignment terms.
Although we are in some consignment stores, we are no longer able to accept new consignment or wholesale accounts.
Q: My brass is no longer shinny. It’s getting darker as time goes on. How do I clean it?
A: Your raw brass is going through a natural process called oxidation. All of our orders come with a complimentary 2x2 polishing cloth to clean your jewelry. We also recommend Sunshine brand polishing cloths for cleaning/polishing. They’re inexpensive and available on Amazon.com or RioGrande.com
The least expensive and most accessible way to clean your raw brass or copper jewelry is with white toothpaste (Gel toothpaste won’t work) and a damp cloth. Gently rub the areas you want to clean. Rinse and dry well. Do not clean your gemstones or Blue/Green Verdigris jewelry from our line with this process.
What materials do you use to make your jewelry.
We use raw brass, sterling silver, stainless steel and semi-precious gemstones.
Can I buy your jewelry in stores?
Absolutely! Please refer to the list on our Etsy homepage for a list of retailers who carry or line.